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The Motor (Transport) Insurance Bureau of Ukraine summarized the results of the market of compulsory third-party liability insurance of car owners for the first quarter and published data from its traditional "traffic light", which illustrates the quality of claims settlement insurers and the level of complaints against them from clients and victims.
Therefore, according to the MTIBU, in the first three months of this year, insurers issued 1.6 million compulsory "auto civil" policies, the insurance proceeds from which amounted to UAH 908.4 million.
During the specified period, 31 thousand insurance cases were settled under the OSCPV policies and UAH 529 million were paid to victims. At the same time, the average payment amounted to UAH 17 thousand - UAH 2.6 thousand more than in the first quarter of last year. The average settlement period for insurance cases, according to the bureau, was 85 days from the date of the accident. At the same time, the average settlement period for 23 insurers at the end of the period was over 100 days, while in the last quarter of last year there were 18 such insurance companies.
As noted by the MTIBU, the "Quality of loss settlement" indicator has decreased for 18 insurers out of 53 that are part of the bureau since the beginning of the year. Thus, the number of complaints against insurers in the first quarter increased by 38.85% compared to the data for the fourth quarter of 2017 and reached 554.
At the same time, Insurance Group "TAS" continues to hold leading positions in the market of compulsory "auto insurance", constantly improving its service and paying special attention to the efficiency of settlement. Thus, according to the "traffic light" of the MTIBU, SG "TAS" is among the insurers of the so-called green zone – those whose assessments of the quality of claims settlement, the level of complaints from victims and policyholders, as well as the general assessment of activities do not cause concern to the market regulator.
Presenting the results of the MTPL market for the first quarter, representatives of the MTIBU once again called on consumers to be responsible when choosing an insurer when applying for a "motor insurance policy", including taking into account the "traffic light" data, in order to avoid serious problems in receiving payments in the event of an accident in the future.
Let us recall that according to the results of January - March of this year, the TAS Insurance Group ranks second in the MTPL market. Thus, during the specified period, the insurer attracted UAH 90,244,129.3 in insurance payments under compulsory "auto civil insurance" policies. At the same time, insurance compensations paid for the first quarter under the specified policies in the amount of UAH 43,471,730.28 provided SG "TAS" with third place in the TOP-10 insurers in terms of payments.
Source: Press center of SG "TAS"
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